Curriculum Tracks
Role-based learning paths for systematic staff development
12
Total Tracks
4
Industries
78
Course Assignments
10
Active Assignments
Crew / Entry Level
Fast Casual New Hire
CrewOnboarding for fast casual team members
FastCasual
1.5 hrs
Full Service New Hire
CrewServer and host training essentials
FullService
1.5 hrs
Universal New Hire
CrewCross-industry onboarding
General
1.5 hrs
1
GENERAL-ONB-01
2
GENERAL-ONB-02
3
GENERAL-SAFE-01
4
GENERAL-CS-01
5
GENERAL-SOFT-01
6
GENERAL-CF-01
Optional
QSR New Hire Essentials
CrewEssential training for new QSR team members
QSR
1.5 hrs
1
QSR-ONB-01
2
QSR-ONB-02
3
QSR-SAFE-01
4
QSR-CS-01
5
QSR-SALES-01
6
QSR-PROD-01
Optional
Shift Lead
Fast Casual Shift Lead
Shift LeadShift leadership development
FastCasual
2 hrs
Full Service Shift Lead
Shift LeadFloor management skills
FullService
2 hrs
Universal Shift Lead
Shift LeadCross-industry leadership
General
2 hrs
1
GENERAL-LEAD-01
2
GENERAL-LEAD-02
3
GENERAL-OPS-01
4
GENERAL-OPS-02
5
GENERAL-HR-01
6
GENERAL-SOFT-03
QSR Shift Lead Development
Shift LeadLeadership skills for shift supervisors
QSR
2 hrs
1
QSR-LEAD-01
2
QSR-LEAD-02
3
QSR-OPS-01
4
QSR-OPS-02
5
QSR-HR-01
6
QSR-OPS-05
Manager
Fast Casual Manager
ManagerManager certification program
FastCasual
4 hrs
Full Service Manager
ManagerRestaurant management certification
FullService
4 hrs
Universal Manager
ManagerCross-industry management
General
4 hrs
1
GENERAL-LEAD-03
2
GENERAL-LEAD-04
3
GENERAL-FIN-01
4
GENERAL-FIN-02
5
GENERAL-COMP-01
6
GENERAL-COMP-02
7
GENERAL-HR-02
8
GENERAL-CF-03
QSR Manager Certification
ManagerComprehensive manager training program
QSR
4 hrs
1
QSR-LEAD-03
2
QSR-LEAD-04
3
QSR-FIN-01
4
QSR-FIN-02
5
QSR-COMP-01
6
QSR-COMP-02
7
QSR-HR-02
8
QSR-HR-04