🎯 Smart Segments & Auto-Tagging
🤖 Auto-Updating Smart Segments
Segments update automatically based on customer behavior. Actionable segments can trigger workflows via tags. Analytical segments (Frequent, Dormant) are view-only.
✓ TAGGED
💎
12
4.4%
💎 High Value
Customers with $1000+ lifetime value
Auto-tag: vip
✅ All 12 customers tagged
✓ TAGGED
👑
12
4.4%
👑 Champions
High value + frequent visitors
Auto-tag: champion
✅ All 12 customers tagged
✓ TAGGED
⚠️
2
0.7%
⚠️ At Risk
No activity in 60+ days
Auto-tag: at-risk
✅ All 2 customers tagged
🔥
5
1.8%
🔥 Highly Engaged
5+ interactions in last 30 days
Auto-tag: engaged
Tagged: 0 / 5
🎯
224
82.7%
🎯 New Leads
Created within last 7 days
Auto-tag: new-lead
Tagged: 0 / 224
⭐
9
3.3%
⭐ Loyalty Ready
$500+ spend and 3+ visits
Auto-tag: loyalty-eligible
Tagged: 0 / 9
📧
5
1.8%
📧 Email Engaged
High email open rate
Auto-tag: email-engaged
Tagged: 0 / 5
📱
4
1.5%
📱 SMS Engaged
High SMS response rate
Auto-tag: sms-engaged
Tagged: 0 / 4
🔄
9
3.3%
🔄 Frequent Visitors
4+ visits in last 90 days
📊 ANALYTICAL SEGMENT (View Only)
😴
248
91.5%
😴 Dormant
30-59 days inactive
📊 ANALYTICAL SEGMENT (View Only)