🎯 Kivara Help Center
Kivara is the AI-powered visual preference marketplace. Merchants run A-vs-B contests; consumers vote and earn points; winners get coupons.
Getting started
What Kivara is
Kivara runs visual A-vs-B preference contests. Merchants pay to learn what consumers prefer; consumers earn points for voting and unlock coupons.
For consumers
Vote, earn points, redeem coupons
Every vote earns points. Points unlock winner coupons and can accumulate for cash redemption in Cash Mode jurisdictions.
For merchants
Create contests and manage coupons
Submit an application, get reviewed within 2 business days, create contests, boost them, track billing.
For creators
Get paid for the audience you bring
Every paid sale that originates from your Kivara/ChefMarket video earns you rev share. We run monthly batch payouts via Stripe Connect.
- Founding Creator — reserve your founding number ($299 one-time)
- Founder Hall — public roster of paid founders by country
- Earnings dashboard — paid/pending/gross + monthly trend (replace {handle} with your handle)
- Stripe Connect onboarding — verify identity + add bank account, ~2 min
- Real-time push when someone buys via your post — "🎉 You just earned $X"
- Founder share-card (auto-generated SVG) at
/Founding/Card/{your-referral-code}.svg
Account & privacy
Pause, export, or delete your data
Self-serve account controls. Designed for GDPR Art. 17/20, CCPA §1798.105, LGPD Art. 18 compliance.
Admin & legal
Platform administration and legal documents
SuperAdmin tools, terms, privacy, and the merchant agreement.
- Admin Dashboard — merchants, contests, users, revenue, applications
- Merchant Creator Board — top creators driving sales (period-filtered)
- Creator Payouts — Stripe Connect status + payout history
- Terms of Service — platform rules, eligibility, points policy
- Privacy Policy — data collection, sharing, security
- Merchant Agreement — fees, coupon responsibility, IP, termination
Support
Get help
Most questions answered in-app. For anything else:
- Email support@cloudfran.com with subject starting "Kivara" — typical response 1 business day.
- For merchants with a featured plan: dedicated Slack channel on request.